Ultimate guide to home visit doctor services in Mauritius

OCS Médecins: home visit fees across Mauritius

An OCS home visit consultation costs Rs 2,000 from 7am to 7pm and Rs 3,000 from 7pm to 7am. These consultation rates apply across Mauritius, including Sundays and public holidays.

Included: The doctor's travel, consultation, physical examination and vital signs, diagnosis, treatment plan and prescription when appropriate.

Possible additional costs: Medicines, injections, IV treatment, tests and wound-care materials may be charged separately. The doctor explains any additional treatment and its cost before it begins. Wound-care rates start at the amounts above; the final cost depends on the care required.

Payment: Pay after the consultation by cash, card or MCB Juice. You receive a receipt to keep or submit to your insurer. Reimbursement depends on your policy.

Read the full home visit fees, inclusions and payment details, or ask the care team for an estimate if you already know the treatment you need.

What is a "Home Visit Doctor Service"?

A home visit doctor service is a consultation with a qualified doctor at your home. The doctor takes a medical history, examines you, explains the findings and recommends treatment or further care according to the assessment.

Home visits can be useful for children, older relatives, people with reduced mobility and anyone who finds travelling while unwell difficult. They offer:

• Care in familiar surroundings
• No journey or clinic waiting room
• Time to discuss symptoms and medicines
• A prescription when medically appropriate
• A receipt you can submit to your insurer

How does it work in Mauritius?

1. Request your consultation

Call 52 52 22 34 or message OCS on WhatsApp. Give the patient's age, symptoms, exact address and a contact number. Our care coordinator confirms whether a doctor consultation at home is the appropriate next step.

2. Receive an arrival estimate

The coordinator checks your location and doctor availability before arranging dispatch. Arrival time depends on the area, traffic and demand. Ask for the current estimate when booking; a fixed arrival time cannot be assumed.

3. Meet your doctor at home

The doctor reviews your symptoms and medical history, performs an examination and explains the diagnosis or next steps. A prescription, tests or treatment may be recommended where clinically appropriate. Any treatment charged beyond the consultation is explained and priced before it begins.

4. Understand your follow-up plan

Before the doctor leaves, ask what to watch for and when to seek further help. The care team remains available for guidance and follows up where appropriate. A return home visit is a new consultation, charged at the applicable day or night rate. Hospital care or specialist referral may be recommended when needed.

What to prepare for your visit

• Have your exact address, a nearby landmark and access instructions ready.
• Keep your current medicines, allergy information and relevant reports together.
• Note when symptoms began and any recent changes you want to discuss.

Medical conditions treated at home

Home assessment can be appropriate for many urgent, non-life-threatening concerns and ongoing conditions. The care team and doctor assess what level of care is suitable. Common reasons to request a visit include:

• Fever, flu and cough
• Stomach pain, vomiting or diarrhoea
• Headaches, migraine or general weakness
• Childhood illnesses needing assessment
• Back pain, sciatica or gout
• Allergy symptoms or asthma concerns
• Diabetes and blood-pressure follow-up
• Wound assessment and dressing

See our conditions assessed and treated at home for more detail. The treatment offered depends on the examination and the patient's needs.

When to call SAMU 114: For severe chest pain, signs of a stroke such as sudden facial drooping or weakness, severe breathing difficulty, major bleeding or serious injury, call 114 immediately. Do not wait for a home visit. For an urgent concern that is not life-threatening, our care team can advise on the appropriate next step.

OCS Médecins dispatch locations

OCS Médecins coordinates islandwide visits from four dispatch points:

• North: Grand Baie
• East: Flacq
• Centre: Quatre Bornes
• South: Mahébourg

Check our home visit coverage and service areas, including the north, south, east, west and central regions. If your locality is not listed, contact the coordinator to confirm your address and the current arrival estimate.

Frequently asked questions